I am aware of the 2 incidents of the complaints involving the 2 transactions. The first in Scarb was about the service expected of the store by the customer. The store agreed to provide the replacement parts but not on the time and date demanded by the customer. Let's be reasonable: the store doesn't just serve one customer, and it cannot always follow customer's schedule. I understand that the customer would like to have the replacement parts asap, but expecting the store to stick to this tight schedule during the crazy season of Xmas is unreasonable.
The 2nd incident is about the delivery charge. The customer wanted to exchange a set of furniture. Because the customer picked up the furniture himself, the store asked him to return the furniture to the store for exchange. The customer refused and started threatening the store with lawsuits. After an aquitance of the store owner intervened, the store agreed to pick up the furniture free of charge for the client. I do not see anything wrong or unethical of the store's policy. If you buy something at Sears or Wal Mart or Ikea, you need to bring the purchase back to the store for exchange, right? does any of these stores send a truck to your home to pick up your purchase?
Finally, it is true that $599 is for a set of 3-piece of leather sofa. It was on promotion. Regular price is over $1499.
If anyone of you would like to buy the set, let me know. I will not only show and sell you the set, but also post the set here for our viewers. my email is
回复
kagoma
2008-01-23 22:26
举报
0
最初由 justpaste 发布：
Not Chinese, especially from Mainland China.
What do you mean?-----I'm Chinese,and from Mainland China----Anything wrong?
最初由 kagoma 发布：
本人于２００７年１０月在上门推销ＲＥＳＰ经纪人有意无意的隐瞒下买了全额的ＲＥＳＰ，后发现问题，本着＂不愿同根相煎＂的心态与她们交涉了近三月仍然没有解决，其间所受的困扰不是三言两语说得清的．经纪人反复无常的态度和糟糕的售后服务令我们也想走维权之路．请问：投诉教育基金代理人，也是这个电话号码吗－－１８００ ８８９ ９７６８？
烦请尽快回复，谢谢！
Not Chinese, especially from Mainland China.
花钱不能买罪受 华裔消费者勇走维权路