如果是无限期使用,还凑合。如果出现问题想要取消,看看下面我收到的email吧:
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Cancellation Notice and Return Instruction
Your cancellation request has been submitted and is under processing. Please mail back Charming China's IPTV Set-top Box in its original condition including, all packing materials with bar codes intact, all parts and accessories, documentation and manuals and all other items originally received within fifteen (15) days of service termination. Our Address:
For US customer, please send equipment to:
Cancellation Department
iTalk Global Communications, Inc.
7926 Jones Branch Drive, Ste 120
Mclean VA 22102 USA
For Canada customer, please send equipment to:
Cancellation Department
PO BOX Number 592, 135 West Beaver Creek,
Richmond Hill, Ontario L4B 1C0, Canada
No refunds will be made to customer until Charming China receives the returned Equipment. If Charming China does not receive the returned equipment after fifteen (15) days, a $200 Equipment Fee will be charged to Customer's credit card(if the Customer already paid $50 deposit, $150 additional Equipment Fee will be charged), or we may turn your account over to a collection agency.
Upon receipt of the returned equipment, we will issue a refund to your credit card and close your Charming China account. Thank you for your attention. Please do not reply to this email. This mailbox is not monitored and you will not receive a response. If you have any questions or concerns, please feel free to contact our customer support at 1-800-875-8128 or send email to:[email protected].
Sincerely,
1-800-875-8128
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提醒一下在北美的用户,该公司的客户服务的态度和策略,基本上是面向中国客户,北美的客户可能会很不适应,特别是在遇到问题的时候。我曾经使用iTalkBB服务多年,最近决定取消,因为多项对客户不公平的policy。
姚明有约:iTalkBB新电信岁末大抽奖