I have disappointing experiences with both Rogers and Bell. You switch from one to the other. That's all, but the result is the same: you have to pay more as there are hidden items in their conditions that will trap you. The traps also exist in other services as Lucy, our first poster, points out.
我也有同样的经历. 是BANK OF MONTREAL 的INVESTORLINE. 几年前, 我打电话去买了三年期GIC, 年利率是4.8%.我的本钱是$6000. 三年下来, 我的帐户资金只增涨了100多块. 我很奇怪, 打电话去问. 被告知每年收取140块管理费. 我说,为什么我买的时候不告诉我. 电话那边说,在银行的网站上有讲,自己去看.
我觉得被耍了,就要求把钱转到SCOTIA BANK 并关掉这个户口. 三个月过去了,打电话数次,钱终于转了,但又少了一百几十快.我没有打电话去问. 我想,他们一定还是有一个条例写在哪里,但是如果我不问,他们永远不会告诉你. 这是诈骗. 用了我的钱几年时间, 几乎一分利息没有.
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mda
2010-05-18 21:10
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BELL is the same. As Rogers does, Bell offers you only one option: sign an unfair agreement which they explain in any way that is profitable for the company. The problem for Canada is that there is no way for customers to get protected. This reminds me of the BC police abuse of violence (as in the case of the shooting of the new immigrant and other cases, as shown on CTV yesterday). What is worse is that the customer service officer invents new scenarios to protect the abusing officers. 天下乌鸦一般黑!
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Elephantsong
2010-05-18 21:05
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说得好,但就是没有解决办法,我们都只有受气.
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FBD
2010-05-18 19:05
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说的太对了. 我有同样的经历. 几年前当我所用的BELL高速网到期时, 我打电话取消. BELL的客户服务部为了保住我这个用户. 答应为我提供无限载流量3年. 但不到一年, 流量就开使限定为60g 了. 我要求取消服务. 但必须付罚金. 还有Woodbine Chrysler 车行, Service非常低劣. Bank 也是如此. 这就是我为什么不用HSBC的原因. 消费者有什么办法. 上了当只能远离这些公司.
Everyone I see on this post DOES NOT know about a thing about consumer protection!
By law, regardless what the contract says and how it says them, the company is obligated to provide you 30 days advance notice when the price is going to change and ultimately give the user a chance to get out of the contract without penalty.
People, the law is only as smart as who uses it.
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hack2
2010-05-21 19:00
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you think you are the smart ass? do you, eh!
what you said is useless. they can easily inform you one month ahead.
the key issue is monopolization spoiled or protected by canadian politician and its political structure. we need to change it similar to US's.
100% agree that is totally true , it happen to every one, who protect us ? none the law protect the rich, i am wondering no law maker change these kind of rule in our society because the goverment is the same shit they grab money from our regular people........ that is very sad about Canada...................
谁能保护“霸王条款”下消费者的利益