1. 无忧资讯 /
  2. 华人 /
  3. 征文:我在加拿大找店蹲店的一段经历 /

征文:我在加拿大找店蹲店的一段经历

“邪念”

我承认自己是一个不太安分守己的人。十多年前在上海一家大型国营企业上班时,我觉得我那份整天喝茶,看报,开会的党委办公室工作简直就是在耗费自己的青春,便想在上班的同时在外面开一家店做时装生意。

在当时的大环境下有这种想法的人是不太多的。所以父母得知后,马上坚决反对,说我的这种想法就是 “邪念”,不把精力集中在自己的本职工作上,走什么歪门邪道做生意。再说你是在党委办公室工作,被人知道了影响多不好。但我没听父母的,仍然瞒着他们在闹市区开了一家时装店,还聘请了两个营业员帮忙。

我在厂里为党工作,小店则在大街为我赚钱,就这样神不知鬼不觉地干了好几年,直到单位宣布倒闭。

两年多前拿到加拿大移民纸时,随妹妹移居加拿大并已在加拿大生活了8年的父母一再提醒我:多伦多不是上海,你那种倒买倒卖、投机倒把的伎俩在这是行不通的,还是老老实实地打工吧。

来加拿大后一看果真如此,人少地广不说,光看人们的衣着,就死了开时装店的心,于是便去打工了。二年中先后打过四份工,最长的一份工干了五个月,最短的一份工才做了一天,这是因为脑子里总有个不安分的念头——想做小生意。加拿大人不讲究穿,但每个人都要吃啊,弄个咖啡店或快餐店开开,应该也比打工强。

这个 “邪念”一经冒出,便日长夜大,慢慢地占据了我的整个心灵,以致后悔当时为了那份每小时10加币的工没日没夜地埋头苦干。因为整天忙于上班,跟本没时间找店。 “舍不得孩子套不到狼”,我一狠心把工辞了,全身心扎进了找店的行列。

找店

每天早上把儿子送到学校后,回家上网,看报,打电话。买生意不同买房,很少有经纪愿意开车带你去看店,家里唯一一辆车让老公开着上班去了,我只好买了张月票,自己坐公交车去看店。但有时也会碰上热心的经纪,他(她)会开车带我同时看4—5家店。

在找店,看店的同时,我还去听了一些 “如何在加拿大开展小生意” 之类讲座。鉴于老公 “不求上进”,明确表态他绝不会放弃那份有benefit 的 labour 工,他每天早出晚归,接送孩子上学的任务自然仍是我的。我只能把找店的目标锁定在经营时间相对少些的快餐业上。东奔西忙了二个多月,终于看中了一家做三明治的快餐店。

之所以看中这家位于VAUGHAN的快餐店,不仅仅因为它店堂装修亮丽,环境优雅整洁。更主要的是因为它只开5天,每天经营时间11am-4pm,单做午餐,品种简单::咖啡、三明治和汤。而且房租也不贵,每月2100(全包含水电)。周营业额为2600,开价9.9万。一切都合我意,但我不敢独自接这家洋人快餐店,因为我的英语太差劲。好在有来加已十多年的妹妹愿意帮我,我们通过经纪同店主见了面。

这家店的owner 是来加拿大已30多年的一对意大利老人。老太太手脚麻利,快人快语;老头则温文尔雅,彬彬有礼。老头告诉我们:这家店真正的owner 是他太太,因为他自己有一家面包房,早上5点就要在面包房工作,中午面包房是空档,他就跑来这里帮忙。中午顾客来的比较集中,需要3人同时工作,另一个part-timer 是老太太的妹妹。他们接手这店已2年半,老头说他年纪大了每天两头跑感到疲倦得很,而老太太的妹妹马上要做祖母,现已辞工,临时由他上大学的女儿顶着。他也不想再找人,只想把店卖了求个轻松。

他认为我们姐妹俩 挺合适,妹妹英语好忙柜台,姐姐手脚快忙厨房,再加上一个part-timer,肯定能把店子接下来正常运转。他还很诚恳地对我说:如果你没有妹妹帮忙,我是不会把店卖给你的,因为你英语不好,handle不了我的店。面对这对面目慈祥的意大利老人,我感激之情难以言表,暗地里一个劲地对自己说:买了吧,买了吧,别错过机会了!

暗访

当天,根据这家店9.9万元加币的开价,我们就下了个8万元的offer。经过二个来回的讨价还价,最后价值定在了双方都能接受的8.5万元。并说好下周一开始蹲店。记得签好offer那天是星期三,我们决定在下周蹲店明查之前来个暗访。这招是听讲座时有买店经验的前辈传授的——“暗访比明查更重要”。

星期四和星期五连着二天,我妹把车开到店附近,找一个能观察到顾客出入店门的最佳位置,我们坐在车里,记录着进店的人数和时间,特别留心观察出店的顾客有没有带走外卖。二天来的顾客人数差不多,都来自附近办公楼,可能是店堂环境不错,大多数人喜欢堂吃,只有少数人拿着外卖袋走出来。我们已了解到大概的顾客人数情况,只等下周一去明察,看每位顾客的平均消费是多少,就可知道正确的营业额了。

明察

周一一大早,妹妹感冒了且有点发烧。为了守信用,我一个人按时前去蹲店。我到时店还没开门,等了十来分钟,老太太来开门了,她一见我显得十分吃惊,并反复强调没人通知她今天是蹲店的日子。我让她打个电话给他们中介,一问才知是他们的中介忘了告诉她。老太太无奈地同意让我进了店门,但她不让我在前台,理由是我的脸跟他们白人长得不一样,柜台里突然多了个中国人怕引起顾客的猜疑,而她现在又不想让顾客知道他们在卖店。这也在情里之中,反正三明治是在厨房现做的,烫也在厨房盛好了端出去的,除了咖啡、饮料,其它一切食物 都是厨房根据柜台送进来的 单子 现做现盛的,而咖啡是那种特制的意大利 espresso,在里面都能听到咖啡机的打磨声,机器一响就知道有人在买咖啡了。

至于饮料,我只能经常透过厨房的门帘多看看有没有人在从立式冰柜里拿饮料,都是一、二元的生意,也相差不了多少,再说他们会把全天的营业额打印出来交给我,所以我也接受了老太太的安排,在厨房里观察生意。

12点之前,外面的咖啡机响过二次,我还伸出头去看了看,是二位顾客喝着咖啡在聊天。12点以后,陆续有顾客进来 order 三明治。刚开始递进来的前三份单子都是一个三明治加汤,我逐个记下。12点30分到1点30分是高峰阶段,厨房里有些忙乱,我没时间查看单子,就数汉堡包,做一个我记一个。从1点30分到店关门,这期间记的账是很仔细的。临走时,我算了一下,全天的营业额总计才320多元(高峰期间的三明治我都按最高的单价算),离原先说的日均520元还差一大截。

这时老头递给我一张全天的收银条,上面的总额为507元。我仔细看了前几笔生意,不对啊,第一笔生意怎么会是5份三明治,明明是2杯咖啡。而第二笔更离谱,居然是8碗汤。老头见我皱着眉,忙说:“你英语不好,记不了那么全,把这单子带给你妹妹就行了,告诉她明天生意会更好”。我气得差点晕到,楞了半天终于冒出了一句: “My English is not good but my understanding is not bad!”,然后转身就走。

说来也巧第二天妹妹的烧退了,她坚持要去看看这对意大利老夫妇会耍弄什么样的新把戏。

老太太一见我妹妹也来了,赶紧解释,大意是昨天你姐姐在厨房不了解真正的营业情况,产生了一些误会,今天你可以坐在前台,check每一笔order,而你姐姐可在厨房进行核对,这样绝对不会出错。我们姐妹俩会意地一笑,连声感谢老太太想得周到。

如果说昨天只是他们在毫无准备的情况下仓促上演了一场纸上闹剧的话,今天则是有备而来,把戏演得天衣无缝——每隔二十分钟左右,就会进来一位出手大方的顾客,一人会 order七份汉堡三明治,或六份三明治加六碗汤,然后大包小包地提出门。

更可笑的是一个学生模样的顾客,先后来了二次,每次都是打包。这么多的外卖及这种学生类的顾客是我们在2天的暗访中是没看见过。尽管当天的营业额全是真实的而且还达到500元以上,但明摆着这家店是不能买了。当晚,我们把情况同我们的中介谈了,他找了个理由帮我们取消了offer。

继续找店

一位成功地经营着一家规模不小的咖啡店的前辈对我说:找店就象找对象谈恋爱,一要缘分,二要耐心(包括仔细观察和比较),三要求大同存小异,因为世上没有十全十美的事。 是呀,我跟这家三明治快餐店没缘分,不怕,只要心中那个想做小生意的 “邪念”不灭,那就继续找店……

(莉莉)

以上文章为加国无忧网站有偿征文作品
■ 非合作媒体如未征得加国无忧网站许可,请勿转载此文 ■
诚征写手 欢迎来稿 加国无忧网站有偿征文

网友评论

网友评论仅供其表达个人看法,并不表明 51.CA 立场。
If you want to open your business, the best way is to open by yourself. The risk is there but you will success by yourself also. There are only your side, win or lose. 石冰说:在加拿大没那么简单,Same Landlord 不会让同一种生意存在!!!!!!何况新生意有三年风险期!!! If you buy a business from a broker, there are 3 parties, you, seller and broker, seller and broker always win, only you has 2 way choices - win or loss. 石冰说: 这里的Broker是Listing Broker, Buyer 可以有Buyer Broker; 你还没有搞清生意买卖的关系.一个Closing的生意,真的Winner是Lawyer和Landlord! 没有几个地产经纪肯Full time做Business Broker的!!! It's unfair to a buyer, because only you have the risk, others are safe. 石冰说: It's Ture, Dual Agency is unfair to a Buyer!!!!!!!! If you think one selling business is good, OK, just open another same business next door, the selling business should be down to half or less. But you will win another half with lower cost. If a selling business can bring huge benefit, why the owner want to sell? He/she can hire people to continue his/her business and make money continuely. The reason he/she told you might not the key reason. 石冰说:a selling business can not bring huge benefit, 最常见selling business的原因是因为Tax的问题,或者Lease的问题. Business和房子一样都有一个生命周期,老店仅有扩张,才会有新生!!! 这也是我提倡购买Franchise 的用意. 在操作一个Franchise的时候,有机会学习新东西,学习如何把生意系统化. Tim Hortons的老板就是从买一家DQ ice Cream开适创业的.世界上到处都有风险,问题是该如何规避风险!!
回复
If you want to open your business, the best way is to open by yourself. The risk is there but you will success by yourself also. There are only your side, win or lose. If you buy a business from a broker, there are 3 parties, you, seller and broker, seller and broker always win, only you has 2 way choices - win or loss. It's unfair to a buyer, because only you have the risk, others are safe. If you think one selling business is good, OK, just open another same business next door, the selling business should be down to half or less. But you will win another half with lower cost. If a selling business can bring huge benefit, why the owner want to sell? He/she can hire people to continue his/her business and make money continuely. The reason he/she told you might not the key reason. 最初由 石冰 发布: 如果你怀疑一切,就STOP !!!!!!!!!!!!!!!!!!!!
回复
如果你怀疑一切,就STOP !!!!!!!!!!!!!!!!!!!!
回复
Most due diligences have no reports, how can you get the report of Balance Sheet, profit and losses statement? That means you might get a faked reports only. 最初由 石冰 发布: 推荐一篇关于查店的文章(Due Diligence) 注: Due Diligence为生意买卖的主要环节! 一般没有营业报表的生意, Risk太大!!!!!!!! Due Diligence When Buying a Business Buying a business is an arduous, yet potentially rewarding process, and can take weeks or months. Because buying a business will involve investing a fair amount of money and time, it is critical to do your homework when gathering information about the business. This process is commonly referred to as conducting due diligence. In most purchases of small businesses, the buyer will want to learn everything possible about a business before signing the purchase agreement. (Alternatively, if there isn't time to do that, then the buyer will want to make sure that the representations of the seller concerning the business are quite comprehensive and that the definitive agreement allows him to back out of the deal if the due diligence done after signing the definitive agreement is not satisfactory). Why Do Due Diligence? Conducting proper due diligence will help the buyer avoid the following problems: • Purchase price of the business turns out to be too high • Misunderstandings as to the type and condition of the business being bought • Bad financial situation • Bad management • Pending lawsuits • Contingent liabilities Doing Your Homework Following is a list of some of the main documents you should expect to receive in the course of your due diligence: • Key contracts • Financial statements • Customer lists • Employment agreements • Minutes and consents of the board of directors and shareholders • Confidentiality and Invention Assignment Agreements with employees • Corporate charter and bylaws • Litigation-related documents • Patents, copyrights, and other intellectual property-related documents • Licenses and permits related to operation of the business Most due diligence to buy a small to mid-sized business takes 7 to 21 days. What is important is that you have all the important information from the business you are buying well before it begins. When making your offer to buy a business make sure you give the list needed for due diligence to the business broker or business owner (or both). A due diligence checklist is important when starting your investigation to buy a business. Below is a check list of some of the items you and your CPA or consultant will need while completing your investigative due-diligence. 1. 3-5 Years of Past Complete Tax Returns 2. 3-5 Years of Past Complete Financial Statements - Profit & Loss Statements, Balance Sheets 3. Current Interim Financials 4. Current Inventory Report 5. List of Assets Being Sold With The Business 6. Current Accounts Receivable Report 7. Current Accounts Payable Report 8. Checkbook Register for Last 3-5 Years 9. Client List - Look For Account Concentration Issues 10. List Of Employees - Current & Past Payroll Records 11. Schedule Time To Chat With Key Employees & Manager(s) 12. Get A Current Copy of all Licenses Utilized by the Business 13. Current Copy of the Lease 14. Run Lien Report Through Escrow 15. Ask For Any Past Environmental, Appraisal, Legal Reports & Information 16. Have The Seller Complete & Sign A Seller Disclosure Form 17. Get a Current, Complete Vendor List - Review Contracts & Relationships 18 Copy of All Contracts, Leases - Equipment, Advertising, Suppliers, etc. As a buyer, you need to know that the financial information you are using in your decision-making process to buy a business is reliable. Most people think that checking whether information is reliable is the same as checking whether it is accurate. In fact, accurate financial information is often unreliable. Reliable data is both accurate and representative of the business’ true performance. The following are examples from due diligence reviews that illustrate this important point: 1. Substantial dead and slow-moving inventory at a Tile & Marble Importer/Distributor that was not disclosed by the seller. Buyer A was presented with a large warehouse with well-organized inventory--all with an indefinite shelf life. Buyer A’s purchase contract included full payment for the entire inventory. Over time, most businesses accumulate inventory that doesn’t sell. Sellers often feel that selling the business is a means of getting rid of accumulated, slow-moving inventory. Buyers shouldn’t have to pay for sellers’ past mistakes. Once uncovered, the purchase price was adjusted downward. 2. Buyer B was enticed by the rapid growth of a construction company doing work primarily for the state of California. It took between 60 and 90 days to collect its receivables from the state. There had been substantial growth in the net income in line with the growth in sales. The purchase price included the value of some of this projected growth. Cash flow forecasts to the buyer showed that a substantial amount of the cash generated by the business would be required to fund the receivables in order to achieve the anticipated level of growth. This meant that, while the net income and tax liability would be high, Buyer B would not be able to withdraw any salary from the business. Buyer B had been concentrating on the net income number without a keen understanding of the business’ cash flow cycle. Buyer B ended up organizing additional financing and incorporating this previously unidentified cost into his analysis and successful offer. 3. A medical supply company received substantial rental income for medical equipment directly from Medicare. The typical rental period lasted 15 months. Both the net income and cash flow had shown tremendous growth. Buyer C failed to recognize that, with rental agreements, the appropriate measure for monthly growth is not revenue, net income, or cash flow. It is the dollar value of new rental originations each month that counts. Here the business was in fact declining while the sales, net income, and cash flow were all growing. In this case, Buyer C chose to look for another business. 4. A specialty chairs company due diligence revealed a surprisingly low delivery expense in comparison to what was commonly observed in the industry. Further investigation revealed that a related company made many of the deliveries without any charge to the business. Buyer D would not have such a relationship and would need to factor in this additional charge in order to sustain the operations of the business. The tax returns had overstated the earnings relative to this expense. Other adjustments were made in the opposite direction. Sorting through the appropriateness of each of the disclosed adjustments and identifying any undisclosed adjustments are critical to a meaningful valuation. The seller agreed to revise the selling price based on the adjustment to normalize the delivery expense. These examples and countless others demonstrate the importance of a professional due diligence review. Since it is unlikely that you will be presented with audited financial statements in accordance with U.S. Generally Accepted Accounting Principles with footnotes, it is your responsibility to ensure that the data you use is reliable. You do not want to be blindsided by one or more of these and numerous other common and potentially costly errors. These costs can far exceed the relatively small preventive cost of having professional due diligence services performed.
回复
注: Due Diligence为生意买卖的主要环节! 一般没有营业报表的生意, Risk太大!!!!!!!! Due Diligence When Buying a Business Buying a business is an arduous, yet potentially rewarding process, and can take weeks or months. Because buying a business will involve investing a fair amount of money and time, it is critical to do your homework when gathering information about the business. This process is commonly referred to as conducting due diligence. In most purchases of small businesses, the buyer will want to learn everything possible about a business before signing the purchase agreement. (Alternatively, if there isn't time to do that, then the buyer will want to make sure that the representations of the seller concerning the business are quite comprehensive and that the definitive agreement allows him to back out of the deal if the due diligence done after signing the definitive agreement is not satisfactory). Why Do Due Diligence? Conducting proper due diligence will help the buyer avoid the following problems: • Purchase price of the business turns out to be too high • Misunderstandings as to the type and condition of the business being bought • Bad financial situation • Bad management • Pending lawsuits • Contingent liabilities Doing Your Homework Following is a list of some of the main documents you should expect to receive in the course of your due diligence: • Key contracts • Financial statements • Customer lists • Employment agreements • Minutes and consents of the board of directors and shareholders • Confidentiality and Invention Assignment Agreements with employees • Corporate charter and bylaws • Litigation-related documents • Patents, copyrights, and other intellectual property-related documents • Licenses and permits related to operation of the business Most due diligence to buy a small to mid-sized business takes 7 to 21 days. What is important is that you have all the important information from the business you are buying well before it begins. When making your offer to buy a business make sure you give the list needed for due diligence to the business broker or business owner (or both). A due diligence checklist is important when starting your investigation to buy a business. Below is a check list of some of the items you and your CPA or consultant will need while completing your investigative due-diligence. 1. 3-5 Years of Past Complete Tax Returns 2. 3-5 Years of Past Complete Financial Statements - Profit & Loss Statements, Balance Sheets 3. Current Interim Financials 4. Current Inventory Report 5. List of Assets Being Sold With The Business 6. Current Accounts Receivable Report 7. Current Accounts Payable Report 8. Checkbook Register for Last 3-5 Years 9. Client List - Look For Account Concentration Issues 10. List Of Employees - Current & Past Payroll Records 11. Schedule Time To Chat With Key Employees & Manager(s) 12. Get A Current Copy of all Licenses Utilized by the Business 13. Current Copy of the Lease 14. Run Lien Report Through Escrow 15. Ask For Any Past Environmental, Appraisal, Legal Reports & Information 16. Have The Seller Complete & Sign A Seller Disclosure Form 17. Get a Current, Complete Vendor List - Review Contracts & Relationships 18 Copy of All Contracts, Leases - Equipment, Advertising, Suppliers, etc. As a buyer, you need to know that the financial information you are using in your decision-making process to buy a business is reliable. Most people think that checking whether information is reliable is the same as checking whether it is accurate. In fact, accurate financial information is often unreliable. Reliable data is both accurate and representative of the business’ true performance. The following are examples from due diligence reviews that illustrate this important point: 1. Substantial dead and slow-moving inventory at a Tile & Marble Importer/Distributor that was not disclosed by the seller. Buyer A was presented with a large warehouse with well-organized inventory--all with an indefinite shelf life. Buyer A’s purchase contract included full payment for the entire inventory. Over time, most businesses accumulate inventory that doesn’t sell. Sellers often feel that selling the business is a means of getting rid of accumulated, slow-moving inventory. Buyers shouldn’t have to pay for sellers’ past mistakes. Once uncovered, the purchase price was adjusted downward. 2. Buyer B was enticed by the rapid growth of a construction company doing work primarily for the state of California. It took between 60 and 90 days to collect its receivables from the state. There had been substantial growth in the net income in line with the growth in sales. The purchase price included the value of some of this projected growth. Cash flow forecasts to the buyer showed that a substantial amount of the cash generated by the business would be required to fund the receivables in order to achieve the anticipated level of growth. This meant that, while the net income and tax liability would be high, Buyer B would not be able to withdraw any salary from the business. Buyer B had been concentrating on the net income number without a keen understanding of the business’ cash flow cycle. Buyer B ended up organizing additional financing and incorporating this previously unidentified cost into his analysis and successful offer. 3. A medical supply company received substantial rental income for medical equipment directly from Medicare. The typical rental period lasted 15 months. Both the net income and cash flow had shown tremendous growth. Buyer C failed to recognize that, with rental agreements, the appropriate measure for monthly growth is not revenue, net income, or cash flow. It is the dollar value of new rental originations each month that counts. Here the business was in fact declining while the sales, net income, and cash flow were all growing. In this case, Buyer C chose to look for another business. 4. A specialty chairs company due diligence revealed a surprisingly low delivery expense in comparison to what was commonly observed in the industry. Further investigation revealed that a related company made many of the deliveries without any charge to the business. Buyer D would not have such a relationship and would need to factor in this additional charge in order to sustain the operations of the business. The tax returns had overstated the earnings relative to this expense. Other adjustments were made in the opposite direction. Sorting through the appropriateness of each of the disclosed adjustments and identifying any undisclosed adjustments are critical to a meaningful valuation. The seller agreed to revise the selling price based on the adjustment to normalize the delivery expense. These examples and countless others demonstrate the importance of a professional due diligence review. Since it is unlikely that you will be presented with audited financial statements in accordance with U.S. Generally Accepted Accounting Principles with footnotes, it is your responsibility to ensure that the data you use is reliable. You do not want to be blindsided by one or more of these and numerous other common and potentially costly errors. These costs can far exceed the relatively small preventive cost of having professional due diligence services performed.
回复
最初由 data huifu 发布: 我看到的神人,只要进一个店一站,不超过5分钟,就知道挣不挣钱了,根本不用拿笔计算营业额。这都是他们多年来看店的经验。
回复
x
x