I have had the same experience, I believe it is the same agent from the same company. The service is terrible ! They were late for the appointment for 5 hours ! 10 minutes after they finished installing the furnace, it stopped working. When I called the agent, and the installer, no one answered. This resulted in having my family and I in the house without heat for 26 hours. And it was -17 degree census including the wind speed. I tried contacting the boss to complain about the service, through phone and e-mail, but there was no way to contact him ! No one responded. After the agent received the money, he never responded his calls. If anyone want to find this company to install your furnace, please think thoroughly !
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kimber
2010-03-21 20:52
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我想换新的暖气和冷气,是餐馆用的,谁知道哪个公司做的好,请介绍给我,谢谢。
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大自然使者
2010-03-22 12:42
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先生,您好。看见您有更换空调,暖气炉的需求,我想给您提供相关的信息,让您了解政府的相关政策。首先要确定您的餐馆在那个城市,餐馆的大小,是否有上居下铺的条件,能否借此得到政府的相关补助。具体还得看使用的容量大小,安装的条件,以确定是否有条件顺利安装。请来电话,我会进一步告诉您详情, 416-716-7569 Frank Huang
实际上,humidifier的安装和原理都不复杂。访问一下humidifier的公司网站,you are gonna know every thing. you can fix every thing in your house. good luck. Anyway the installer is not good, so you guys should revealed it's name to avoid other people meeting the same thing.
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xiang-song
2010-03-18 20:19
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更正:Thermometer should be 'thermostats",就是专门控制家里冷暖的小合子。
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xiang-song
2010-03-18 20:12
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刘先生,你好!
刚查看了我的 invoice, 我也是用的豪力(same GST#),我的受骗经历比你的还严重。 如果可能,想一起诉他们。
2009 Aug, 我们帮进全新的house built by HR. We test our furnace with the builder, it worked fine just after we moved in to make sure the furnace works.
Then we asked 这家公司装了airconditioner (Brand: Carrier)/central air humidifier in Aug。 空调夏天没有发现任何问题,然而到了冬天,当我们关掉空调,用暖炉,可屋内温度怎么也上不来。 第二天我发现屋外的空调也在转当暖炉运转时。可是,the thermometer is definitely on the heat position, not on the cooling position. why both air conditioning and furnace work together ?
于是打电话给空调安装公司,对方承诺派人来看看。 我在家等了一天,终于来了一个人,就是那个帮我们装空调的人。他看了一下说安装没有问题,然后又打开看了温度控制仪(the thermometer), 认定是温度控制仪坏了,不是他们的问题。 然后问我要¥120 服务费。如果要换温度控制仪(the thermometer),可以,但是必须另外付¥200。我说现在问题还在,根本没修, 而且不是合同里有5年labor, 10 year parts and 10 years compressor warranty 吗?那人说他花了时间来,所以必须付。我说等我问我的builder 看到底是谁的问题再说。
我的新房建筑商(HR)说因为空调安装公司动了温度控制仪,他们不再包修,而且当我们验房时,暖炉和温度控制仪都没问题。然后我只好再打电话,对方就开始找各种理由推托,并且让我买新的温度控制仪。之后就再没人肯接电话。
最终证明根本不是thermometer 有问题,而是the wiring from the airconditioner into the thermometer was wrong. 我家人自己修好了。
今天看到你的问题,我开始怀疑我的加湿器是不是也装得不对,因为我家也感觉干,但是我没有测湿仪。
Zhu
10年保修合同成一纸空文:要不要告?